Spore

Getting fucked in the ass by EA

Thursday, June 19th, 2008
by badr

On monday I wanted to give Danielle a surprise by giving her the SPORE Creature Creator as a welcome back home gift.
So I go to the EA Store, and order the game through their new Direct Download service.  According to them, I could buy the game and when its released they shoot me an email and I download it… So I said, alrighty lets do that and she will have it this afternoon.

Right?

No.  The game got pushed for June 18 (the next day), but that is fine… A day won’t hurt.  Well Today is June 19.  I still have not been able to download the game.  This is what I get for being Honest! I should have just grabbed the copy in The Pirate Bay or at Demonoid.  But no, I had to do the right thing, and bought it.  Bah.

I shot a support email to the helpful EA staff and this is their response:

Hello Badr!

Thank you for contacting Electronic Arts Technical Support. I do apologize for the inconvenience you’re having with Spore Creature Creator.

There is an ongoing issue with the EA Download Manager version of this game, as it seems that the game is not yet showing up even though the game has already been released today. We are aware of this issue and currently looking into this issue for a solution. We do not have an estimate time when it will be resolved, so in case the game doesn’t show up, I would suggest to try logging to your account at a later time. I’m very sorry for the inconvenience this issue caused.

Should you require further assistance about this or any Electronic Arts game in the future, please visit our website and review our extensive Self Help Knowledgebase (http://support.ea.com).

Thank you!

Camille T.
Technical Support
Electronic Arts

I have tried to cancel my order, but the EA Store wont let me.  EA says in their policy they don’t refund games purchased as Direct Downloads from their store.  I don’t even have the key to the game.  So its a sit and wait for me to deposit my $9.95 of the Creature Creator, from their poor bank account.  I have already made my miind that I lost 10 bucks.  I also went ahead and bought the game for Danielle at Gameshit (er stop).